Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During periods of high demand, order processing may take slightly longer.
Shipping Times
Estimated delivery times:
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Sweden: 5-9 business days
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Europe: 4–10 business days
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International: 7–14 business days
Delivery times are estimates and may vary depending on the shipping carrier, customs processing, and local delivery conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions, which will be clearly displayed on the website when available.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
Customs, Duties & Taxes
For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations.
These fees are the responsibility of the customer and are not included in the product or shipping price.
Delayed or Lost Packages
While we aim to deliver all orders within the estimated timeframe, delays can occasionally occur due to factors outside our control.
If your order has not arrived within the expected timeframe, please contact us at:
We will assist you in locating your package or resolving the issue.
Incorrect Address
Please ensure that your shipping address is correct when placing your order.
If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for additional shipping costs.
Contact
If you have any questions regarding shipping, please contact us:
Email: info@fayas.se